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At The Dealers Concierge, we understand the importance of timely and effective support. Whether you have a question, need help with our system, or require technical assistance, our dedicated team is ready to assist you.

Contact Options

Live Chat

Use our live chat feature for quick queries and real-time problem-solving with our support staff.

Email Support

Reach out to our support team via email for detailed queries and assistance. We ensure a prompt and helpful response.

Phone Support

Prefer talking to someone? Call our support hotline for immediate assistance from our expert team.


Frequently Asked Questions

Find answers to common questions about The Dealers Concierge system. This section is regularly updated to provide you with the most current information.

1. How does TDC ensure the security of customer data?

– TDC uses robust encryption and industry-standard compliance to secure data, ensuring protection during transmission and storage.

– Yes, TDC is designed to integrate seamlessly with most DMSs and CRMs

– TDC offers comprehensive training including user guides, video tutorials, and live training sessions.

– TDC streamlines the process with digital signing, real-time updates, and a user-friendly interface.

– TDC provides email, phone, and live chat support options.

– TDC system is a unique methodology, where compliance checks are automated or can be accomplished with a click of a button.
– Yes, TDC covers from customer registration to vehicle selection and finalizing sales.
– TDC is adaptable for various dealership sizes and types, with customizable features.

Knowledge Base & Resources

Delve into a wealth of information in our Knowledge Base and Resources section. From detailed guides on using TDC to training materials and case studies, everything you need to maximize the benefits of TDC is at your fingertips.

Discover how TDC's Digital Deal Jacket can streamline your document management and sales process.
Get an in-depth understanding of the TDC Dealer's Dashboard with this comprehensive guide
Explore how TDC's Consumer Web-Portal transforms the car buying experience.

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Customer Support Hours: Monday – Friday, 9 AM – 5 PM EST