Support & Insights Hub
Contact Support
At The Dealers Concierge, we understand the importance of timely and effective support. Whether you have a question, need help with our system, or require technical assistance, our dedicated team is ready to assist you.
Contact Options
Live Chat
Use our live chat feature for quick queries and real-time problem-solving with our support staff.
Email Support
Reach out to our support team via email for detailed queries and assistance. We ensure a prompt and helpful response.
Phone Support
Prefer talking to someone? Call our support hotline for immediate assistance from our expert team.
Frequently Asked Questions
Find answers to common questions about The Dealers Concierge system. This section is regularly updated to provide you with the most current information.
1. How does TDC ensure the security of customer data?
– TDC uses robust encryption and industry-standard compliance to secure data, ensuring protection during transmission and storage.
2. Can TDC integrate with my existing dealership management systems?
– Yes, TDC is designed to integrate seamlessly with most DMSs and CRMs
3. What kind of training does TDC provide for new users?
– TDC offers comprehensive training including user guides, video tutorials, and live training sessions.
4. How does TDC improve the car buying experience for customers?
– TDC streamlines the process with digital signing, real-time updates, and a user-friendly interface.
5. What kind of customer support does TDC offer?
– TDC provides email, phone, and live chat support options.
6. How does TDC contribute to dealership compliance?
7. Can TDC handle different stages of the sales process?
8. Is TDC suitable for all types of dealerships?
Knowledge Base & Resources
Delve into a wealth of information in our Knowledge Base and Resources section. From detailed guides on using TDC to training materials and case studies, everything you need to maximize the benefits of TDC is at your fingertips.
